Comments on: BNZ doesn’t get it. Time to change banks http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/ NZ Internet, Media and Business Thu, 09 Feb 2012 09:02:16 +0000 hourly 1 http://wordpress.com/ By: Eric http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-27664 Mon, 07 Nov 2011 16:17:26 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-27664 Those doing international transfers now the BNZ is saying the receiving bank is charging a fee for international transfers or and intermediary bank is used when they do not have the access to process that countries currency. Give it a break it is australian dollars. Somewhere $A24 dissappears from the amount posted on their site till it appears in my ANZ account. The ANZ does not take fees for international deposits.

]]> By: Stuart Wright http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-27020 Sat, 10 Sep 2011 23:43:14 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-27020 I was an equal 40% Shareholder in our family business with my brother, us both being Directors. BNZ saw to provide my brother with what BNZ termed as a link of the business bank accounts to my brothers personal internet banking program that I had no jurisdiction over and from this point my brother saw to act fraudulently within the company bank accounts with BNZ stating they were unable to assist me when I requested this internet connection to the business bank accounts be ceased.
It was a year later that BNZ disclosed my brother having dual signing authority with my sister to business bank accounts this had been loaded and accepted by BNZ only for BNZ to act negligently in actioning the dual signing. Dual signing provided to BNZ 9/2/05 but failed to action until 10/3/06 when BNZ discovered the dual signing – BNZ actioned the dual signing for a period of four months whereby my brother signed with my sister and had the link of the company bank accounts to his personal internet banking program ceased. BNZ now fail to take responsibility for their negligence and failure in actioning the Dual signing from 9/2/05 rather BNZ have seen that this profitable family business ceases now to exist. BNZ saw to the demise of the company and my total loss financially. BNZ fail to date to admit their negligence and I would be obliged to seek legal action in the courts for which I would require large amounts of cash.. this BNZ have seen that I do not have and therefore BNZ will be seen to escape the wrong doing they have committed and I lose. Perhaps LOTTO will come through. BNZ are I believe a dishonest banking institute and it was my misfortune that I was associated with BNZ at this time. BNZ altered the bank account signatories as they saw fit in that BNZ withdrew the dual signing authority on the pretext if doubt and confusion existing and reinstated my brother with sole signing authority and again a link of the business bank accounts to my brothers personal internet banking program (all against my better judgement) and to the loss of the company entirely.

]]> By: Paul http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-22107 Wed, 07 Jul 2010 12:27:54 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-22107 When visiting my mother in NZ March 2010, I sent a transfer over from Australian Bank Account to my mothers account.
Cost of draft at Australian end was $25. That’s reasonable.

Cost at New Zealand end, with BNZ, $25 to handle draft.
That is to say, BNZ charge you for putting an already cleared bank draft into a BNZ account. TOTALLY UNREASONABLE.

Doesn’t matter if $100 OR $1,000,000, $25 is taken off money sent.
Received no upfront warning that this would happen.

]]> By: Online Banking http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-15300 Thu, 03 Dec 2009 04:04:40 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-15300 I’ve sent a number of international payments through my BNZ account and have never had a problem. Transfers to the UK often arrive within a day which I think is pretty good.

One reason I use BNZ is because they _do_ have NetGuard. I’d much rather carry an extra card around with me than risk having my bank account compromised by a hacker or password sniffer.

I see your article is from a couple of years ago and I agree that fees were often excessive back then, but BNZ have a new initiative whereby they don’t generally charge penalty fees for unauthorised overdrafts, late payments, etc. With bankdirect(ASB) I got smacked $10 for being $5 overdraft on an account last month – that’s pretty tough.

I do agree that internet banking could be improved. I’ve had online accounts overseas that were much more comprehensive.

]]> By: sam http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-14595 Thu, 05 Nov 2009 11:58:10 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-14595 I had found this site after trying to do some research on BNZ.
I only now just looked at the name on my new card, it reads “EEICKSON” is is meant to be Erickson, they need to sort themselves out alright.
The card is fully working.
I have been with them for more than 10 years but I do not use them as my main accounts, I know better,

KIWI BANK FTW

]]> By: Paul http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-14051 Tue, 08 Sep 2009 00:52:43 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-14051 After more than 40 years with the BNZ the last 10 years or so have been a tale of unbelievable incompetance. I have never come acreoss a bunch of people who seem totally incapable of getting anything right and then of course up until this month have wanted to charge fees for their mistakes. Have changed my personal and business accounts to ASB and Kiwibank and what a ray of sunshine – here are people that know what they are doing and do it well. Wish I had changed earlier

]]> By: BNZ’s Netguard costs $5, but is the least bad option « Lance Wiggs http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-12700 Sun, 14 Jun 2009 20:20:51 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-12700 [...] Business 0 Comments Tags: authentication, bnz, entrust, netguard card I’ve blogged before about BNZ’s stupid Netguard Card – which has codes on it to allow you to login to your [...]

]]> By: Brandon http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11464 Thu, 13 Nov 2008 02:39:37 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11464 Google “bnz better off” or BNZ and look for the page title “BNZ Better off”. It looks like the bank is getting re-branded for stealing money for conservation!

]]> By: Steve L'amie http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11268 Sat, 04 Oct 2008 23:21:02 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11268 Yes the BNZ has lost the plot . Add on fees that are not easily explained are loaded on to almost every transaction . The fees for handling cash are so high I turn it into a bank cheque and then bank it . Personal bank managers are high turnover and generally paranoid . After experiencing a total lack of common sense from my personal manager I arranged a meeting with his manager . It took 2 weeks and when he arrived he had no knowledge of my account and was unable to answer any of my questions . I have a 10 year history with the bank which is unblemished and was totally annoyed with the whole experience.
I am looking forward to changing banks .

]]> By: Kiwibanker http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11264 Fri, 03 Oct 2008 03:49:46 +0000 http://lancewiggs.com/2007/10/21/bnz-doesnt-get-it-time-to-change-banks/#comment-11264 You could switch to Kiwibank. You can set up and send a TT direct from internet banking. No requests – full online process and extra security optional.

]]>