Love the transparency and the lack of fear of the great kiwi clobbering machine.

I hope the rest of your investors take a mature view of the disclosure you are providing.

Q6 was a valid but unanswered question. If you’re looking for long term growth, give it away for a year (but only when you’re ready to cope with the onslaught). The short term revenue is surely irrelevant compared to the customer adoption you will experience. Sure cost is not likely to be an inhibitor, but free, well ,it just works …

And what better way to show new users how much time & cost they can save with Xero than to adopt it when they roll over a new year in April ’08.

I still know heaps of people who invested in Xero who now roll their eyes and say ‘ah well they aren’t doing so well’ I don’t get it! It’s cool that interviews like this reconfirm to people who expect profitability a week after they invest that in the real world, web companies take a while too…

And from a users perspective, Xero gets nicer every day, the customer support team are more responsive every day and they are starting to feel like a slick accounting machine :)

This is great to see.

This is exactly the way Xero should be communicating with key stakeholders – both potential customers and investors. Lance is also the guy to be asking the questions.

Keep it up – both of you.

Mark