From the WSJ we hear that sales for inflight wifi have been disappointing. It seems that when you give it away the usage is pretty high, but things change when there is a price: “.. in tests and now in regular service, usage drops off considerably when travelers must pay for the service. Alaska Airlines …
Continue reading “The 31 reasons that inflight wifi is not making money”
Beers work too Give bonuses in kind, not cash. A weekend trip for two to Rotovegas for $300 feels like a lot more than $300 in cash. Insource your legal work by hiring a young, smart lawyer who is 3 years out from law school. They tend to be good at other stuff too Ask …
Continue reading “Tuesday Three: 3 ways to improve your business”
Sky’s results came out this week – and while subscriber numbers grew the financial results were at the low end of expectations. I feel that their product is disappointing – with too much rugby translating into a general loss of passion for the game, and with an increasing awareness that in tough times paying money …
So Wellington wins the Ranfurly shield match against Auckland. Just. With a drop goal making the difference. Meanwhile the All Blacks win the deciding Bledisloe cup game against Australia. Just. With a lucky penalty awarded after a missed drop goal. Then All Black coach Henry calls out Wellington coach Jamie Joesph for not allowing the …
Go green Turn the computers and lights off each night as you leave. Alternatively ask the security guards to do so when they do the rounds. If you have cleaners then ask then to swithcb the lights off after they are done. Go hybrid – and lose the thirsty clunky Commodore company cars and invest …
Continue reading “Tuesday Three: 3 ways to improve your business”
Occasionally I get great customer service experiences – and so it is each time with Experience BMW in Auckland. At BMW stores there is no hard pressure to buy – the stores let the bikes sell themselves, and like Apple I seem to have a addiction weakness for their products. Both compamies make it easy. …
Bryan Spondre keeps calling me out as a Grumpy Blogger – and it seems I am even up for an award. It’s true, and what’s worse is that I tend to rail on the businesses that I work with – who would want to be my bank, for example? However it also seems that some …
It also appeared that they just didn’t want my business. Today I met with Andy Bray, the regional manager for Kiwibank business and Wellington area manager Brian Davies – in response to the previous post on Kiwibank Business. I’d left Brian a message last night, but I’m pretty sure they also got the message though …
Continue reading “Kiwibank Business – the bank responds well”
Today I decided to sign up to a new bank for my main business account. I was debating between Kiwibank and ASB – as they both seem to have the best reputation. I decided to give Kiwibank a go. First I checked their website, and found a large Business Banking tab, followed by a large …
Continue reading ““Sorry No” – Kiwibank fails business basics”
Well done to Russell Brown over at Public Address (I said they write well) for breaking the story on the Kids Can Stand Tall debacle. It’s a good scoop after some digging into the history of the Telethon beneficiary. I won’t repeat it here – but I will get grumpy instead. I found Russell’s post …
Continue reading “It’s the internet – so link to each other”
BNZ announces that their banking site is being refreshed. This brick wall advertisement appeared after logging in with my online banking number, password and that stupid netguard card: Problem is that after a little pause I got this: Which meant restarting Safari, re-entering my login and password and re-entering in some numbers from the stupid …
I don’t know when it appeared, but Wellington harbour is sporting an iceberg today. Well done to whoever was responsible. Does anyone know anything more about it?
Do it yourself Do your own book-keeping and GST returns. Print your own business cards – you own the design, not the design firm Audit your software, and stop paying licenses for anything unused
After a laughably dumb registration process (use fake data) you’ll find the ChannelAdvisor report on How Consumers Shop Online. Let’s start with a caveat – the sample size is 824 people from 29 states in the USA, but there is no information on how this sample was selected. We should probably therefore assume that the …
Here’s how I got to WordPress camp this morning.
Lance Wiggs 