Comments on: Telecom XT Outage: Unacceptable

By: Qantas media awards for blogging « Lance Wiggs

Qantas media awards for blogging « Lance Wiggs — Mon, 24 May 2010 00:19:17 +0000

[...] Telecom XT Outage – Unacceptable [...]

By: Credit to Telecom, but a lot of work to do « Lance Wiggs

Credit to Telecom, but a lot of work to do « Lance Wiggs — Sat, 27 Feb 2010 01:20:32 +0000

[...] woes, and the knives are being wielded across all media. Of course we in the blogosphere got our knives bloodied back in last year, and it just feels a bit sick to see the carnage [...]

By: peter

peter — Thu, 28 Jan 2010 07:31:01 +0000

I vowed never to use Telecom 7 years ago, prior to that I had everything with them Land Line Mobile interenet. I have a VoIP wireless phone, just to ensure none of my money goes to them indirectly via another service provider.

Wake up and smell the coffee people – Why would you use Telecom for anything when there are better options on Landlines, Mobiles and interent. If you use Telecom in any sense, and it fails or you get directed to Manilla, no sympathy – they are clowns – pure and simple

By: Kristina

Kristina — Wed, 27 Jan 2010 18:06:55 +0000

Vodafone nz has 6 live RNCs not 5

By: » Telecom NZ suffers XT outage Australian Broadband Deals

» Telecom NZ suffers XT outage Australian Broadband Deals — Thu, 17 Dec 2009 08:59:14 +0000

[...] blogger Lance Wicks also branded the outage unacceptable and posted a distinctive map showing the affected [...]

By: Lance Wiggs

Lance Wiggs — Mon, 14 Dec 2009 05:41:22 +0000

Orcon does. And there is genuine reason when a network this important goes down for that much area and time.

By: Chris

Chris — Mon, 14 Dec 2009 05:31:49 +0000

@ Rob

Its now resolved, probably why it was going to the wrong place. They had it on their IVRs, first thing that played. Its also on the first page of their Help section.

I dont think any other providers put their network status on their homepage.

By: Rob

Rob — Mon, 14 Dec 2009 05:27:29 +0000

I see they now have a link on their homepage that says # XT Network outage new! . However if you click on the link, it goes to a broadband problem. No mention of the outage from them or apology. This is supposed to be a professional company. Even small web hosts have better network status pages than this, and keep their customers more informed. Not many of telecoms cusomters probably know what twitter even is, let alone were able to access it via their mobile broadband connection.

By: Lance Wiggs

Lance Wiggs — Mon, 14 Dec 2009 01:20:46 +0000

My phone simply showed “no network”

By: Koz

Koz — Mon, 14 Dec 2009 01:19:36 +0000

About that mobile broadband….