I’d rather Air NZ admitted it and just charged us slightly more for fares.
This card payment fee is ludicrous, as essentially every private traveller will incur the fee. It’s another line on the statement, makes us annoyed when we see it, and will no doubt appear after the headline rate. Are we going back to the days of a low low fare with heaps of fees added later? That didn’t pass muster.
And why do business customers (using the Air New Zealand Travel Card) get a break from the fee, but GlobalPlus co-branded/affiliate credit card holders or Gold or Gold Elite customers do not?
This isn’t how friends treat each other Air New Zealand.