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Category Archives: NZ Business
Powering Million Dollar Mouse
The Our Far South trip was amazing – and I feel bad that I have not written too much about it. Probably the most surprising aspect was the quality of the experience on the various sub Antarctic islands that we … Continue reading
BBD CEO Summit – John Brackenridge (NZ Merino Co)
John Brackenridge is Chairman of the The New Zealand Merino Company, a key supplier to Icebreaker. He sees their goal as being the smartest most robust and valuable part of the primary sector. Smart means listening to others, robust means … Continue reading
BBD CEO Summit – Casey Sheahan (Patagonia)
Casey Sheahan is the CEO of Patagonia, the apparel company with a conscience. He was introduced by Jeremy Moon from Icebreaker who is a big fan of the company. (When living in the US a friend and I used to … Continue reading
BBD CEO Summit – Dev Patnaik
Dev Patnaik is from Jump Associates, which apparently sites between McKinsey and IDEO. He is the author of Wired to Care: How Companies Prosper When They Create Widespread Empathy Dev (pronounced Dave) started with the announcement of the Sony PS2, … Continue reading
BBD CEO Summit – Lorna Borenstein
In the intro Jeremy Moon recounted how clothing companies moved from wholesaling to wholesaling and retailing, worrying unnecessarily as it turns out, about retailer concern about disintermediation. , Their latest challenge for the industry is selling directly online, again worrying … Continue reading
BBD CEO Summit – McKendry, Bathgate, Balfour
Matt McKendry Learned from Apple that the employee experience is as important as the customer experience, something that applies absolutely to consulting companies like Deloitte. Learned from Stanford D School (design school) to move away from Powerpoint. Ironically Matt is … Continue reading
BBD CEO Summit – Keith Yamashita
Keith Yamashita from XYPartners. Seeing defects. CEO as designer. Yamashita San (I’ll refer to him as Keith from now on) worked for Steve Jobs at Next Computers as his writer when he was 26. His job was apparently to extract … Continue reading
BBD CEO Summit – Matt Brown
Matt Brown is President and Co-Founder big BOING. His introduction, by Judith Thompson, played up that he attracted their attention when he said that play you are immersed in as a child drives the creativity you have as an adult. … Continue reading
BBD CEO Summit – Google’s David Lawee
David Lawee is VP corporate development for Google. He started by trying to articulate why Yahoo! is failing, believing it comes back to their inability to crisply identify a mission statement. (This is quite something from Google, who are failing … Continue reading
BBD CEO Summit – Tim Brown
Tim Brown is the CEO of IDEO, and one of the thinkers who energised the beginning of the design thinking movement in New Zealand. He now says we need to move beyond that phase, noting that life expectancy of companies … Continue reading
BBD CEO Summit 2012 – Kickoff
I’m here at the Better By Design CEO Summit, which is an excellent event that occurs every 1.5-2 years. It’s targeted at CEOs and senior leaders from the Better By Design client companies, and from companies considering entering the program … Continue reading
Are your subscriptions for long enough?
internetnz, originally uploaded by LanceWiggs. InternetNZ offer a 10 year subscription, which is a stellar idea, and one I grabbed. The pain of the act of paying is fairly high from both the customer and business perspective, especially when the … Continue reading
Posted in NZ Business
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Dialect Payments fix your process and error message
Dialect Payments Pty Ltd., originally uploaded by LanceWiggs. I tried to pay my Internet NZ for the year – actually for the next ten years – and ended up in payment provider hell. This happens, and I let Internet NZ … Continue reading
Posted in NZ Business
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Should I stay or should I go?
At the NBR the comments on an article by Ben Kepes have morphed into a discussion about where to live. Some advocate Australia, others sing the praises of New Zealand. I’ve shopped around over the years, living in two Australian … Continue reading
Massey Alumni giving – some unsolicited advice
Massey responded to my post below, showing good commitment to monitoring the news threads. They offered to change my preferred name, and I accepted. I also sent some unsolicited advice, learnings from my experiences as a Yale MBA alumni. This … Continue reading
Posted in NZ Business
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