Category Archives: NZ Business

Powering Million Dollar Mouse

The Our Far South trip was amazing – and I feel bad that I have not written too much about it. Probably the most surprising aspect was the quality of the experience on the various sub Antarctic islands that we … Continue reading

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BBD CEO Summit – John Brackenridge (NZ Merino Co)

John Brackenridge is Chairman of the The New Zealand Merino Company, a key supplier to Icebreaker. He sees their goal as being the smartest most robust and valuable part of the primary sector. Smart means listening to others, robust means … Continue reading

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BBD CEO Summit – Casey Sheahan (Patagonia)

Casey Sheahan is the CEO of Patagonia, the apparel company with a conscience. He was introduced by Jeremy Moon from Icebreaker who is a big fan of the company. (When living in the US a friend and I used to … Continue reading

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BBD CEO Summit – Dev Patnaik

Dev Patnaik is from Jump Associates, which apparently sites between McKinsey and IDEO. He is the author of Wired to Care: How Companies Prosper When They Create Widespread Empathy Dev (pronounced Dave) started with the announcement of the Sony PS2, … Continue reading

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BBD CEO Summit – Lorna Borenstein

In the intro Jeremy Moon recounted how clothing companies moved from wholesaling to wholesaling and retailing, worrying unnecessarily as it turns out, about retailer concern about disintermediation. , Their latest challenge for the industry is selling directly online, again worrying … Continue reading

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BBD CEO Summit – McKendry, Bathgate, Balfour

Matt McKendry Learned from Apple that the employee experience is as important as the customer experience, something that applies absolutely to consulting companies like Deloitte. Learned from Stanford D School (design school) to move away from Powerpoint. Ironically Matt is … Continue reading

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BBD CEO Summit – Keith Yamashita

Keith Yamashita from XYPartners. Seeing defects. CEO as designer. Yamashita San (I’ll refer to him as Keith from now on) worked for Steve Jobs at Next Computers as his writer when he was 26. His job was apparently to extract … Continue reading

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BBD CEO Summit – Matt Brown

Matt Brown is President and Co-Founder big BOING. His introduction, by Judith Thompson, played up that he attracted their attention when he said that play you are immersed in as a child  drives the creativity you have as an adult. … Continue reading

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BBD CEO Summit – Google’s David Lawee

David Lawee is VP corporate development for Google. He started by trying to articulate why Yahoo! is failing, believing it comes back to their inability to crisply identify a mission statement. (This is quite something from Google, who are failing … Continue reading

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BBD CEO Summit – Tim Brown

Tim Brown is the CEO of IDEO, and one of the thinkers who energised the beginning of the design thinking movement in New Zealand. He now says we need to move beyond that phase, noting that life expectancy of companies … Continue reading

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BBD CEO Summit 2012 – Kickoff

I’m here at the Better By Design CEO Summit, which is an excellent event that occurs every 1.5-2 years. It’s targeted at CEOs and senior leaders from the Better By Design client companies, and from companies considering entering the program … Continue reading

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Are your subscriptions for long enough?

internetnz, originally uploaded by LanceWiggs. InternetNZ offer a 10 year subscription, which is a stellar idea, and one I grabbed. The pain of the act of paying is fairly high from both the customer and business perspective, especially when the … Continue reading

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Dialect Payments fix your process and error message

Dialect Payments Pty Ltd., originally uploaded by LanceWiggs. I tried to pay my Internet NZ for the year – actually for the next ten years – and ended up in payment provider hell. This happens, and I let Internet NZ … Continue reading

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Should I stay or should I go?

At the NBR the comments on an article by Ben Kepes have morphed into a discussion about where to live. Some advocate Australia, others sing the praises of New Zealand. I’ve shopped around over the years, living in two Australian … Continue reading

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Massey Alumni giving – some unsolicited advice

Massey responded to my post below, showing good commitment to monitoring the news threads. They offered to change my preferred name, and I accepted. I also sent some unsolicited advice, learnings from my experiences as a Yale MBA alumni. This … Continue reading

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