Category Archives: telecom

Quotes from the ACMA business model report

Posted on January 18, 2011 by

A few choice quotes from the Australia Communications and Media Authority’s “Report 4— Changing business models in the Australian communication and media sectors: Challenges and response strategies” It’s worth reading the report – at least for your industry. “At June … Continue reading →

Posted in Australia Business, media, telecom | Leave a comment

Well done Telecom, you made it easy

Posted on July 22, 2010 by

Telecom’s store also has the mock phones. But they have a nice low use prepay data plan, a friendly guy giving tips on how to cut a mini sim and no form in sight. Nik gave his name and address, … Continue reading →

Posted in telecom | 9 Comments

Just let me try and buy Vodafone

Posted on July 22, 2010 by

Three different things getting in the way of customers buying at the local Vodafone store. The first is the wall of unusable phones. The mock phones let you check the look of the case, but they don’t let you experience … Continue reading →

Posted in telecom | 4 Comments

iPhone prices – a failed experiment

Posted on July 14, 2009 by

NZ iPhone plan comparison It’s sad – but this great idea – a collaborative iPhone pricing spreadsheet for New Zealand – has completely failed. It’s a mess, there are people deleting things and Telco or device religion rather than science … Continue reading →

Posted in media, NZ Business, telecom | Tagged , | 12 Comments

How NOT to Twitter if you are a corporation

Posted on May 26, 2009 by

A little while back I praised Vodafone New Zealand for their excellent Twittering, inside an article on How to Twitter if you are a Corporation. They reached out to customers, solved problems, gently nudged opinion their way and generally were … Continue reading →

Posted in media, telecom | Tagged , , , | 44 Comments

The XT network debable – Winners and Losers

Posted on May 7, 2009 by

I was pretty angry at Telecom yesterday when I wrote Pay the $900,000 Telecom you cheap sods, but a day later it seems that they will do so. Good. Now that the debacle is over, let’s check the winners and … Continue reading →

Posted in media, telecom | Tagged , , | 3 Comments

Spend the $900,000 Telecom – you cheap sods

Posted on May 6, 2009 by

Sigh. And there I was praising Telecom the other day – praise it seems that was all too soon. I am concerned that recent behavior is indicating that Telecom is back to its old monopolist ways. I write of course … Continue reading →

Posted in Broadband, Internet Business, NZ Business, telecom | Tagged | 11 Comments

Praise, yes praise, for Telecom

Posted on April 29, 2009 by

This really is a stunning piece of work – even made this cynic think twice. Well done Telecom. It’s important because it shows that Telecom increasingly gets it – they are getting that it is about delivering the right service … Continue reading →

Posted in Broadband, media, telecom | 3 Comments

How to twitter if you are a corporation

Posted on April 22, 2009 by

Twitter, for members of my family and those other 4 people that read blogs and have not yet discovered it, is a microblogging service that has just hit the main stream media. By definition it is therefore passé, but in … Continue reading →

Posted in Business, Internet Business, media, NZ Business, telecom, Trade Me | Tagged , , , | 18 Comments

Vodafone 3G Coverage misses the money

Posted on March 31, 2009 by

I really should have checked the SSC Broadband Map before signing up to Vodafone 3G coverage. It appears that Roseneath, one of NZ’s wealthier suburbs, and where I live, is barely covered by Vodafone’s 3G service. Actually there are plenty … Continue reading →

Posted in NZ Business, telecom | Tagged , | 13 Comments

We are being watched now

Posted on March 28, 2009 by

Via the NBR I hear that ISPs can snoop on us from April the 5th. S92 was nothing. The Telecommunications (Intercept Capability) Act, coming into full force on April 5, will let the Police, SIS and the GCSB (Government Communications … Continue reading →

Posted in Internet Business, NZ Business, Politics, telecom | 1 Comment

Final Ferrit: The governance failure

Posted on January 26, 2009 by

Part four of  a four part take on the end of Ferrit. We started with Market Space, then  site idea and execution, and business economics. This is hopefully the last Ferrit post, but the most important in this series The … Continue reading →

Posted in Broadband, Internet Business, NZ Business, telecom | 6 Comments

Final Ferrit: The business economics

Posted on January 25, 2009 by

Part three of  a four part take on the end of Ferrit. We started with Market Space, then  site idea and execution, and governance failure will finish things off. The economics The business result had to be razor thin commissions, … Continue reading →

Posted in Broadband, Internet Business, NZ Business, telecom | 2 Comments

More commentry on Ferrit’s rise and demise

Posted on January 14, 2009 by

Perhaps we will never know, but some details are emerging on the likes of Twitter and personal emails. I’ve also had a conversation with Ralph Brayham, which is sadly confidential. All I can say that I won’t be purchasing Ferrit. … Continue reading →

Posted in Internet Business, NZ Business, telecom | 2 Comments

Ferrit should not close down

Posted on January 13, 2009 by

While it is very clear that Ferrit has failed as a business, I do not believe it is as clear that it should be closed down. The reasons for the business failure are usability, costs and strategy. All three can … Continue reading →

Posted in NZ Business, telecom | Tagged , , | 22 Comments