Tag Archives: vodafone

Vodafone’s iPhone 4S plans seem to have forgotten data

Posted on November 10, 2011 by

Vodafone released their iPhone 4S plans, and I feel very disappointed. Vodafone have a superior number of Texts versus Telecom on all but Telecom’s most expensive plan, which matches the 2500 texts. Their voice… well who cares. Forget about the … Continue reading →

Posted in NZ Business | Tagged , | 7 Comments

Telecom some ideas for your prepay recharge screen

Posted on October 3, 2010 by

This is Telecom’s prepay information screen. I’ve been looking at it a lot over the last two days as both my T Stick and iPad needed recharging. It was a frustrating experience, and the T-Stick just failed again yet the … Continue reading →

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Vodafone fails to take advantage of Telecom woes

Posted on February 27, 2010 by

Good for Vodafone on putting up www.vodafone.co.nz/leave-the-xt-network/ to try to take advantage of Telecom’s difficulties, but from there it just goes downhill. I’ve annotated their pages. First up the main promo page is pretty cluttered, and I have to say … Continue reading →

Posted in NZ Business | Tagged , , , | 13 Comments

Credit to Telecom, but a lot of work to do

Posted on February 27, 2010 by

Telecom has its XT and 111 woes, and the knives are being wielded across all media. Of course we in the blogosphere got our knives bloodied back in last year, and it just feels a bit sick to see the … Continue reading →

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An open letter to Vodafone Group from New Zealand

Posted on February 2, 2010 by

Dear Vodafone Group We don’t yet have the Kindle available in New Zealand, and I suspect that you are the folks to talk to. You see I’m pretty sure the folks at Vodafone New Zealand would love us to have … Continue reading →

Posted in Internet Business, media | Tagged , , , , | 19 Comments

Is Telecom really doing this?

Posted on December 12, 2009 by

Combine three recent pieces of news: 1: Telecom got fined $500,000 by the Commerce Commission for offering “unlimited data usage and all the internet you can handle”, paying another $8.4m in compensation to customers. The offering was less than unlimited … Continue reading →

Posted in NZ Business | Tagged , , , | 5 Comments

Never buy the warranty: Repairing is cheap

Posted on November 9, 2009 by

Well done Magnum Mac Wellington My MacBook Pro 17 died on Friday. It failed to restart after running the software upgrade for the magic mouse. I tried the usual tricks (Apple has a good knowledgebase) and then twittered the failure … Continue reading →

Posted in NZ Business | Tagged , , , , | 13 Comments

iPhone prices – a failed experiment

Posted on July 14, 2009 by

NZ iPhone plan comparison It’s sad – but this great idea – a collaborative iPhone pricing spreadsheet for New Zealand – has completely failed. It’s a mess, there are people deleting things and Telco or device religion rather than science … Continue reading →

Posted in media, NZ Business, telecom | Tagged , | 12 Comments

What’s wrong with Telco pricing and how to fix it

Posted on July 7, 2009 by

Via the tidbits newsgroup an Aussie (amacbell) succinctly points out the problem with Telco pricing: I know of no other industry where you need to prepurchase on the basis of a best guestimate of the volume of units required for … Continue reading →

Posted in NZ Business | Tagged , , , | 8 Comments

How NOT to Twitter if you are a corporation

Posted on May 26, 2009 by

A little while back I praised Vodafone New Zealand for their excellent Twittering, inside an article on How to Twitter if you are a Corporation. They reached out to customers, solved problems, gently nudged opinion their way and generally were … Continue reading →

Posted in media, telecom | Tagged , , , | 45 Comments

The XT network debable – Winners and Losers

Posted on May 7, 2009 by

I was pretty angry at Telecom yesterday when I wrote Pay the $900,000 Telecom you cheap sods, but a day later it seems that they will do so. Good. Now that the debacle is over, let’s check the winners and … Continue reading →

Posted in media, telecom | Tagged , , | 3 Comments

Spend the $900,000 Telecom – you cheap sods

Posted on May 6, 2009 by

Sigh. And there I was praising Telecom the other day – praise it seems that was all too soon. I am concerned that recent behavior is indicating that Telecom is back to its old monopolist ways. I write of course … Continue reading →

Posted in Broadband, Internet Business, NZ Business, telecom | Tagged | 11 Comments

The New Zealand iPhone 3G network debacle

Posted on April 23, 2009 by

The iPhone will dominate the top end of phone sales Even if you are a fan of other platforms, we can all appreciate that Apple has bought new levels of usability to the phone. It’s most obvious in the seamless … Continue reading →

Posted in Internet Business, iphone, NZ Business | Tagged , , , , | 6 Comments

How to twitter if you are a corporation

Posted on April 22, 2009 by

Twitter, for members of my family and those other 4 people that read blogs and have not yet discovered it, is a microblogging service that has just hit the main stream media. By definition it is therefore passé, but in … Continue reading →

Posted in Business, Internet Business, media, NZ Business, telecom, Trade Me | Tagged , , , | 18 Comments

Vodafone and data warehousing: A translation of that abstract

Posted on July 21, 2008 by

<cynic mode firmly switched on, with apologies to Rachel> Via Mauricio, it seems from this, that Vodafone  are using data warehousing techniques to drive customer retention. I’ve had a go at interpreting the abstract of “The Customer Retention Journey at … Continue reading →

Posted in Business, Internet Business, media, NZ Business, telecom | Tagged | 6 Comments