Would that Telecom could get the basics right… I don’t want money back, I want usable internet service.
Being back in NZ means being back in the primitive ages of the internet. My (“max-speed”) access here at home is pathetic compared to France, UK and USA. It is too slow and unreliable for YouTube. How on earth we can be expected to lead NZ into the new world of internet media when the pipes are broken?
Telecom is to blame, although I do not know whether to point the finger at their lawyers for foot-dragging, their management for under investing, marketing department for over-promising (and over-spending), management for worrying about government regulation rather than customers, senior technical staff for general incompetence, management for not listening to senior technical staff/contractors or contractor Alcatel for under performing.
In time the story will emerge of this National Disaster
Lance Wiggs 
It is curious that Telecom is prepared to sink goodness knows how many millions into Ferrit and billions into AAPT rather than getting its core business right in NZ.
Maybe the company’s been blinded by Deane/Gattung’s “strategic vision” there…
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Totally agree! I’ve dealt with Tele-bomb a number of times at a strategic level. They are so fragmented that it’s amazing they even made profits in the past. Most of the senior tech people prefer to blow there own horns than actually listen and learn from people with actual experience. Fark, they had some dumbarse running the mobile side whose only experience was good uni grades and a stint in HP selling PDA shet to corporates! A salesman make not a good leader … well most of the time.
Anyhow .. rant over ;P
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