I’ve written before about Apple’s poor attention to international people – those that travel and live in multiple countries. It’s one of the reasons that I am trying not to get too excited about the forthcoming tablet.
The tablet appears to be aiming at bringing media to your knees – meaning books, movies and games – along with music of course. If it is a typical Apple product, then they will finally make this whole thing work, and I’ll fail in quenching my desire to have one.
I do wonder though whether we’ll even be able to buy one. The first iPhone was restricted to the USA, and let’s look at a recent and very frustrating example – The Kindle.
I own a US Kindle – unable to receive wireless support anywhere but there, but it is an absolutely astonishing device that I heartily recommend to anyone that asks – and plenty have.
The story of how I got it is worth telling.
I arranged for the Kindle to be shipped to me from Amazon while I was in San Francisco, late last year, just before attending @timoreilly’s foo camp a couple of hours North in Sebastopol. @nzkoz and I were privileged to be invited, thanks to the efforts of @gnat. Thanks Nat.
Koz and I were already driving North when I got the call – the Kindle DX had arrived. I really wanted to get it working while at foo as I was about to go to Mozambique for 7 weeks – and wanted (needed) enough books to read without breaking luggage limits or my back. So we returned to pick it up, and the unboxing was performed in the car. (P.S. Unboxing a Kindle and driving is worse than texting and driving.)
Somehow we did get to foo safely.
foo camp was great – a lot bigger in feel to the Kiwi-foo, or baacamp version, although a lot less alcohol was consumed. We were quietly drinking with a few new-found friends that night, when I pulled out the Kindle.
It was beautiful. Gorgeous edges, a lovely screen – and yet – it didn’t work. To make it work my Amazon account needed to be associated with a US credit card – as US accounts only could buy books. It was frustrating – such a wonderful device was lead in my hands and it was useless. Now I may have vented a little about this and other sorts of situations, and there may or may not have been an Amazon person nearby, and maybe they de-prioritized New Zealand. I digress.
I eventually, through some magic and kindness, managed to get the Kindle working, and immediately started asking for book recommendations. I got quite a few, and quickly set about downloading them as I heard them. (Blindsight, The Match King, Heroes Die, The City and the City, The Law of Nines – all excellent)
It was beautiful to use – the books were easy to find and downloaded almost instantly. I was fulsome in my praise – the kid with a new toy, and excited that my time offline in Mozambique would now be rendered sane.
The larger, DX, version of the Kindle that I had was relatively new, and so several people were very interested in checking it out – so it did the rounds a little, and then ended up on the table in front of someone.
And then it happened – in slow motion. A full water bottle was accidentally upended and a Kindle DX-sized wave of water swept across the top of the Kindle. It was beautiful. It was terrifying. But most of all it was as funny as hell, and I joined in with the laughter.
Perversely the spiller had not been drinking – well only water. But then he was Jesse Robbins, the “master of disaster” who used to go around pulling plugs out of servers – and server rooms – while working for Amazon. (It’s the only way they could really test disaster preparedness). So while Jesse had moved on to Opscode, his Amazon destruction skills were still very much intact.
But unlike the data centers that survived Jesse’s attacks, sadly it seems that Kindles are not immune to the hazards of water. While the device was mostly ok, two of the buttons were sporadically firing, and the cursor was moving down the screen until interrupted by a series of v’s were entered in the comments. Not to worry – this was Friday night, and there were two full days for it to dry out before I went to Mozambique.
It didn’t. And while Jesse had immediately, and continuously through the weekend, very graciously offered to replace the Kindle, the issue was not one of money, but one of whether I could get a Kindle in my hands before the Sunday evening flight to Africa.
By the the last hour of the weekend at foo I was resigned (although somewhat looking forward) to taking the Kindle to pieces in Mozambique to see whether some further drying would work.
and then a miracle. Jesse walked into the room with another Kindle DX, complete with cover, and handed it to me.
He’d got it from one of his investors, who was partially (at least) responsible for the development of the Kindle in the first place. We did a straight swap and my time in Mozambique was saved. Good people these Americans. Very good people.
So, if you’d excuse the long story, it was quite a journey to get my hands on a working Kindle. I have to repeat though, that the Kindle itself revolutionized travel for me. I’ve motorcycled and flown to too many places and carted around far too many heavy books while I have done so. The eternal search for the latest Economist, or anything decent in English, is now over. All I need is a Kindle and occasional access to the internet. I buy lots of books, download them books to my computer and then transfer them via USB to the Kindle.
The Kindle was restricted to America, but soon after it became available world-wide. Isn’t that great?
The Kindle and its bigger brethren the Kindle DX are now in GSM versions, and you can use it as intended – to wirelessly receive books, magazines and newspapers all over the place – even in New Zealand, with a map that is suspiciously like the Vodafone coverage map. My one is a CDMA USA version, so I can only look at this map and grimace.
But then I could always sell it on Trade Me or eBay, and upgrade to a localised one. So I went to the Kindle page, and saw this:
Let’s try Australia
While you don’t get the power plug, you can get the Kindle. So where else can we buy it from? Let’s continue with the beginning of the alphabet:
That’s interesting – what about the Samoa we are more familiar with?
Excellent! Now Canada should have it of course:
But who would have expected Turks and Caicos (where-ever they are)
and SVG (lovely place, but poor. Ask me about their coast guard)
and even East Timor (a brand new country with plenty of issues)
Palau has it – also very new, and its 20,000 people can now read on the Kindle:
and from the heights of Nepal
to the vast steppes of Russia – there are plenty in Asia and Europe that can buy the Kindle.
But who would have expected Rwanda?
and Vanuwatu gets in as well
But the real kicker – is that you can buy the Kindle in Zimbabwe.
That’s very difficult for us to understand. Very difficult.
So why – why is the Kindle not sold here? Does anyone know?