<I pulled this post after posting as I wanted to expand it, but it was already commented on externally – so here it is again.>
Get out there
- Use OpenOffice.org as the default office application. Give Microsoft Office only to those that really need extra bells, whistles and TLC.
- Meet your customers every day – stand in the supermarket, visit their factory, man the telemarketing lines, blog and tweet with them online.
- Keep it safe – take responsibility for the safety of yourself and everyone around you and work to continuously improve it. Give each other the right to stop work if you see a potentially unsafe act. Accidents can kill people. They can also destroy your business and put you behind bars.