Excellent news from Virgin Blue in my email inbox just now.
It was a bit of a surprise, as I have not flown with them for a while, and I thought that my status would be expiring if anything.
and yes – turns out that was a bit of a mistake. A big mistake. I wonder how many people were affected. The emails were 2h:40m apart, so a relatively quick save.
snap! same email(s) for me.
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And me
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For some strange reason, I got the apology, but never got the “welcome to gold” email.
I’m pretty confident that my one flight with them in my 447 month lifetime doesn’t count for much.
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If Twitter is anything to go by (a search yesterday returned a lot of results) it seems likely they sent the email to pretty much everyone in their database. Big fail.
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Oops – over a million…
http://www.smh.com.au/travel/travel-news/tears-in-the-office-over-virgin-blue-email-mistake-20091116-ignq.html
No wonder there were tears!
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