I wrote an early version of this in response to a Hacker News piece on the next generation of video games. There is an increasingly clear picture of the future of TV screens. Ever higher resolution. TV manufacturers are currently delivering quality HDTV 1080P sets in volume and at low prices. Nobody can really get out of …
Category Archives: NZ Business
Rate iTunes apps out of four not five
iTunes, originally uploaded by LanceWiggs. This is the Apple customer feedback for the Twitter iOS app. The app itself is wretched, which is why I joined many others and switched to the admirable Tweetbot. So does 2.5 stars out of 5 mean the app is rated well by half the customers and badly by the …
Powering Million Dollar Mouse
The Our Far South trip was amazing – and I feel bad that I have not written too much about it. Probably the most surprising aspect was the quality of the experience on the various sub Antarctic islands that we have. Campbell Island was one of the last islands we visited, and it hosted sea …
BBD CEO Summit – John Brackenridge (NZ Merino Co)
John Brackenridge is Chairman of the The New Zealand Merino Company, a key supplier to Icebreaker. He sees their goal as being the smartest most robust and valuable part of the primary sector. Smart means listening to others, robust means sustainable and enduring and valuable means successfully commercial. Applying design thinking to sheep was not …
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BBD CEO Summit – Casey Sheahan (Patagonia)
Casey Sheahan is the CEO of Patagonia, the apparel company with a conscience. He was introduced by Jeremy Moon from Icebreaker who is a big fan of the company. (When living in the US a friend and I used to call Patagonia Patagucci – due to the price of their clothing. Despite that I still …
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BBD CEO Summit – Dev Patnaik
Dev Patnaik is from Jump Associates, which apparently sites between McKinsey and IDEO. He is the author of Wired to Care: How Companies Prosper When They Create Widespread Empathy Dev (pronounced Dave) started with the announcement of the Sony PS2, which Microsoft saw as a genuine threat to the PC, and so launched the Xbox …
BBD CEO Summit – Lorna Borenstein
In the intro Jeremy Moon recounted how clothing companies moved from wholesaling to wholesaling and retailing, worrying unnecessarily as it turns out, about retailer concern about disintermediation. , Their latest challenge for the industry is selling directly online, again worrying about the response from store retailers but it seems again unnecessarily so, Lorna Borenstein – speaks …
BBD CEO Summit – McKendry, Bathgate, Balfour
Matt McKendry Learned from Apple that the employee experience is as important as the customer experience, something that applies absolutely to consulting companies like Deloitte. Learned from Stanford D School (design school) to move away from Powerpoint. Ironically Matt is using powerpoint to show pretty pictures during this talk. Matt took some learnings back, and …
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BBD CEO Summit – Keith Yamashita
Keith Yamashita from XYPartners. Seeing defects. CEO as designer. Yamashita San (I’ll refer to him as Keith from now on) worked for Steve Jobs at Next Computers as his writer when he was 26. His job was apparently to extract what was in Steve’s mind and get it on paper – an impossible undertaking. Keith …
BBD CEO Summit – Matt Brown
Matt Brown is President and Co-Founder big BOING. His introduction, by Judith Thompson, played up that he attracted their attention when he said that play you are immersed in as a child drives the creativity you have as an adult. Apparently that rolled through to the way he had set up his company. Trained as …
BBD CEO Summit – Google’s David Lawee
David Lawee is VP corporate development for Google. He started by trying to articulate why Yahoo! is failing, believing it comes back to their inability to crisply identify a mission statement. (This is quite something from Google, who are failing right now to understand what they are, and are being pilloried for moving away from …
BBD CEO Summit – Tim Brown
Tim Brown is the CEO of IDEO, and one of the thinkers who energised the beginning of the design thinking movement in New Zealand. He now says we need to move beyond that phase, noting that life expectancy of companies is dropping. The average life of a fortune 500 company is 45 years, with 40% …
BBD CEO Summit 2012 – Kickoff
I’m here at the Better By Design CEO Summit, which is an excellent event that occurs every 1.5-2 years. It’s targeted at CEOs and senior leaders from the Better By Design client companies, and from companies considering entering the program or who are already walking the design leadership path. The group also contains design and …
Are your subscriptions for long enough?
internetnz, originally uploaded by LanceWiggs. InternetNZ offer a 10 year subscription, which is a stellar idea, and one I grabbed. The pain of the act of paying is fairly high from both the customer and business perspective, especially when the amounts are low. Taking money up front for a long period reduces transactions costs, gives …
Dialect Payments fix your process and error message
Dialect Payments Pty Ltd., originally uploaded by LanceWiggs. I tried to pay my Internet NZ for the year – actually for the next ten years – and ended up in payment provider hell. This happens, and I let Internet NZ know, but what makes me doubly upset is the error message when I hit the …
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Lance Wiggs 