Dell used to set the standard for computers and ecommerce, but has fallen on such hard times that the founder is taking it private again. I’m not going to comment on the products, but while they have come back a little, just have a go at the buying experience, which is woeful. Home Page: Yes, …
Tag Archives: Dell
Dell’s descent into usability hell
Is the Original Dell.com homepage better or worse than the current one? The original page let you go directly to what you wanted – be it to buy a particular type of computer, get service or check your order. It was ugly but so simple. The current site is a brick wall. I suppose the …
Lance Wiggs 