There must be a better way: Qantas shows how not to do it

Second in a series.

This is the Qantas airline lounge right now. It is 7:10pm on a Friday night, and these folk are standing because all of the seats are taken. It’s much better outside in the normal section of the airport, though it’s also manic there.

Qantas Brisbane lounge

Airline lounges seem to be designed for good times but fail during peak traffic time, and when flights are postponed or canceled – which happens pretty much every Friday night here I am told.

There must be a better way.

About Lance Wiggs

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3 Responses to There must be a better way: Qantas shows how not to do it

  1. Pingback: There must be a better way: Airlines that get it right « Lance Wiggs

  2. Q says:

    I guess you will need to get one of these and turn up early…

    http://asuseeehacks.blogspot.com/2008/04/laptop-interface-for-privacy-warmth-and.html

    :

    Like

  3. Pingback: Air New Zealand is the best – here are some reasons « Lance Wiggs

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