I’m booking a flight back from Seattle to San Francisco (actually San Jose) and can’t let the opportunity pass to learn from the best – and the worst. Here are some screens that came back after a search for flights this Saturday – conducted just now at 11am or so in a coffee shop in …
Continue reading “Getting the basics right – airline bookings”
Laws against talking on your phone on board commercial Us domestic aircraft are being pushed by US Congress. It seems some Congress-critters are upset at very loud and sometimes personal phone calls from people on planes sitting near them when flying back and forth to Congress. The Noise Airplanes (or aeroplanes) are very very noisy …
Continue reading “It’s noisy when you fly, so should we talk on the phone?”
Great news – Delta is going to offer WiFi on all domestic (USA) flights. Not so smart – sadly they see it as a revenue opportunity rather than a service, and will charge ($10 for up to 3h flights, $14 for longer flights) for it. I find it amusing that upmarket hotels typically charge (a …
Continue reading “Internet while flying should be free, like everywhere else.”
You may have seen this already. It looks like the plane wasn’t chocked (at least not properly), and with a gap opening up under passengers feet that was over 2 meters high (3 actually) this was a potentially fatal incident. It should be recorded as such – it’s a near miss – a zero barrier …
Third in a series. Sadly no airline gets it completely right, and we won’t be happy until almost all airlines (and airports) get it right. But the good news is that some airlines are getting some of it, and one even gets most of it. Let’s have a quick look at some good practices, and …
Continue reading “There must be a better way: Airlines that get it right”
Second in a series. This is the Qantas airline lounge right now. It is 7:10pm on a Friday night, and these folk are standing because all of the seats are taken. It’s much better outside in the normal section of the airport, though it’s also manic there. Airline lounges seem to be designed for good …
Continue reading “There must be a better way: Qantas shows how not to do it”
It’s 320pm – and I’ve just been trapped in a chair for over 2 hours. Trapped in one location with no chance of standing up, no chance of stretching, and no chance of working. Clearly I am flying. However, it isn’t meant to be like this. I’m sitting in business class, the plane isn’t delayed, …
Continue reading “There must be a better way – The Pain of Flying”
Lance Wiggs 