Nigel from Netconcepts pointed out the ludicrous BNZ “verified by Visa” program, which he encountered recently on a NZ retailer. Netconcepts are a NZ/Wisconsin success story – developing websites among other things from their Auckland base. They know their stuff.
Nigel was shocked to see the following appear after entering his credit card details in DPS:
In his words:
Freaked me out – as it looks like a phishing attack – asking me to enter my details into a URL that is non-BNZ and non-Visa and that appears unrelated to my purchase in anyway. I have checked with the bank and this is a legitimate BNZ/Visa page. It is apparently a “new” security provision. And provided independently of the DPS card processing – so that the merchant is unaware that this is happening.
This was earlier today. But of course, as this is me and BNZ, there is more.
Later I was setting up my Skype account for Skype in, and had to pay some money. I grabbed my Visa card, and was confronted with a Verified by Visa brick wall, asking for a password. It seems I’ve used it before and have entered a password. I won’t show that screen as there are a few too many details, but suffice to say after entering a password I got this:
I entered another password (I really have no clue what it is) and got this:
2 passwords attempts and I was done. Pricks.
So I used another payment method (Paypal) and am now locked out from all “participating retailers”. Whoever they are.
I tried calling the 0800 number, but got a “number does not exist” on Skype. And yes – I’m overseas so I am really stuck calling a NZ based 800 number.
Wake up BNZ wake up!. …and please reset my password and take me off that lousy verified by visa program.