Lose your bags with USAir

 From  a WSJ article comparing the various US airlines on various measures: “US Airways mishandled about one bag for every 130 passengers — roughly one on every flight.” Backing up my experiences. My US airline favorites, JetBlue and Southwest, came in first and second. Again.

Air New Zealand is shrinking leg room

This drives me nuts. Air NZ is plonking an extra row of seats into domestic planes. Seating was already cramped for passengers of medium height and those taller than 1.9 metres (6ft 3in) “find it uncomfortable as it is”, Mr Thomas said. It’s uncomfortable for me at 6ft. It’s not just about the literal leg …

No such thing as a free chocolate biscuit

Mauricio is upset that free biscuits are on the way out for AirNZ domestic flights. I’m glad. I have no desire to pay for everyone else’s biscuits (coke, beer, hot meals etc.). If I am thirsty offer me water, but make me pay for everything else including food, alcohol and fizzy drinks (and you pay …

London vs DC airport transport

London. Tube to Paddington station, up and down one flight of stairs and onto the Heathr0w Express. A walk for about 800m and then the check-in counter. No queue for check-in, no squabbles about bag weight, fast -tracked through security and then a range of excellent shops. A quick pop-in to the Virgin lounge and …

Sleeping your way to the tourism dollar

Rob Fyfe mentions some airlines are toying with economy class bunks. It is something that AirNZ has to make work if we are to attract increasing numbers of tourists to New Zealand. The space of an economy class seat is used poorly right now, but a combination bunk and perhaps stand up seat for landing/taking …