But yes – Trade Me has recklessly decided to arbitrarily ban sales of the absolutely essential and patently legal to sell iPhone. This really really annoys me, as it also did when the policy was to ban sales of PSP’s and PS3s’.
(Hope you are listening Dean and Sophie.)
(Keep listening though – it gets better…)
Although I am royally annoyed (not really – after all I am in Australia until the weekend), it is tough-love policies like these that have made Trade Me so sucessful.
When you shop at Trade Me, you are a lot more confident in the quality of the sellers than you are on eBay. You are more confident because Trade Me has much tougher standards, and those standards are backed up by a community and Customer Service staff that have an eye for finding bad sellers.
Trade Me starts by banning essentially all foreign sellers, continues by listening to the community (the community watch link at the bottom of each listing), then has strict policies on what you can and cannot sell and finally does not tolerate scammers and dodgy sellers staying on the site.
eBay is much more tolerant, preferring to take the more dodgy listings and sellers in order to boost sales. Make no mistake – what Trade Me does is hard work, and doesn’t make friends in the short term. However, eBay may sell more in the short term, but that lowers the natural growth, which they try to maintain using expensive advertising. If this sounds familiar, then you may have been reading here two days back.
So – how to console myself? Trade Me won’t sell me an iPhone, and eBay Au is too dodgy. Well – that’s easy..