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Added 13 Jan 2009 Disclaimer
These opinions are my own, and not that of any of my current or former clients.
Monthly Archives: November 2010
Telecom – why not walk in our shoes
recharge prepay ipad telecom – Google Search, originally uploaded by LanceWiggs. This is me googling to find out how to recharge my iPad prepay SIM card. The link I used to have to Telecom’s site no longer works, and so … Continue reading
Posted in NZ Business
3 Comments
That’s not friendly Air New Zealand
Card Payment Fee – Bookings – Air New Zealand, originally uploaded by LanceWiggs. I’d rather Air NZ admitted it and just charged us slightly more for fares. This card payment fee is ludicrous, as essentially every private traveller will incur … Continue reading
Posted in NZ Business
20 Comments
NBN cost benefit notes
There will be 7 million new fibre connected premises in the world this year, for a total of 50 million up from 43 million. Most of these will be in Asia. Not many in the scheme of things, but this … Continue reading
The size of the cost-benefit
Australia’s Prime Minister Gilliard said it would be 50 pages, but instead the summary of the 400 page NBN cost benefit paper released yesterday was just 36 Pages. Here they are: Doesn’t this look a little like someone’s homework where … Continue reading
Beautiful giveaway
In a season of pre-Christmas shopping madness most retailers try to bombard us with special offers and incentives to buy. The folks behind 1Password are doing something different – giving their stuff away for free. It’s a great way to … Continue reading
The just in time consumer
A long article in the Wall Street Journal says essentially one thing: People are holding lower stock levels in their pantry, and buying less items at a time. The Great Depression replaced a spendthrift culture with a generation of frugal … Continue reading
10 ways to stop the cyclist killings
It’s madness. The recent spate of bicycle deaths is no doubt partially caused by the nicer weather and people getting out there on their bikes. But the families and friends left behind and all of the rest of us have … Continue reading
1-day – live is completely unacceptable
1-day – LIVE, originally uploaded by LanceWiggs. If the 1-day live site is real then it is completely unacceptable. It may be fine to show John from Waikato, or Tim from Auckland, but I suspect there is not more than … Continue reading
Posted in NZ Business
12 Comments
Do your marketing emails look this good?
Apple shows us all how to do it. It’s about what you don’t show.
Ultra Fast Broadband Will Render Telcos Irrelevant To End Users
“UFB will render Telcos irrelevant to end users”, and it’s time to have some fun debating that. It’s a breakfast and debate, at the Westpac stadium and on the 30th November. Check it out and sign up by emailling events@ffxbusinessgroup.co.nz … Continue reading
Three common mistakes made when former print designers design websites
BMW Online Shop, originally uploaded by LanceWiggs. The BMW Online Shop shows three common errors that designers more used to print media can make on websites. Firstly a website is not a fixed piece of paper, and end users expect … Continue reading
Posted in NZ Business
4 Comments
YOOBEE Spam
YOOBEE Spam, originally uploaded by LanceWiggs. I have no idea what this unsolicited email is saying to me. I think these guys used to sell Apple products, and I think they are talking about training for those products, but I … Continue reading
Posted in NZ Business
5 Comments
Why we need faster internet – reason #45
Dropbox, originally uploaded by LanceWiggs. Dropbox let’s us sync computers so that the same files are on each of our laptops, desktops and even iPad and iPhone. But with lousy capacity speeds and data caps this otherwise wonderful program is … Continue reading
Posted in NZ Business
8 Comments
Better By Design CEO summit notes – Day 2
Day 2 from the BBD CEO summit. Jeremy Moon restarts. Reminds that the purpose of design is to guide the user to a certain behaviour. Reintroduces Stefan’s model from yesterday Cause→ culture→ Customer experience:→Sum(Comms, Brand, Channels, People, Physical environments, Service, … Continue reading
Posted in NZ Business
Tagged Better by Design, Better by design summit 2010, design thinking
2 Comments
Better By Design CEO summit notes – Day 1 note 3
Last note of the day Alan M Weber, Co-founder Fast company Change and leadership are the themes of our time. Profound need for organisational change to address fundamental shifts in global realities Sees the world is full of VUCA – … Continue reading
Posted in NZ Business
Tagged Better by Design, Better by design summit 2010, design thinking
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