The just in time consumer

A long article in the Wall Street Journal says essentially one thing: People are holding lower stock levels in their pantry, and buying less items at a time. The Great Depression replaced a spendthrift culture with a generation of frugal savers. The recent recession, too, has left in its wake a deeply changed shopper: the …

10 ways to stop the cyclist killings

It’s madness.  The recent spate of bicycle deaths is no doubt partially caused by the nicer weather and people getting out there on their bikes. But the families and friends left behind and all of the rest of us have cause to be angry, as the deaths were arguably caused by known hazards that did …

1-day – live is completely unacceptable

1-day – LIVE, originally uploaded by LanceWiggs. If the 1-day live site is real then it is completely unacceptable. It may be fine to show John from Waikato, or Tim from Auckland, but I suspect there is not more than one Kanwalpreet in Upper Hutt. That person has purchased something and had that information broadcast …

Ultra Fast Broadband Will Render Telcos Irrelevant To End Users

“UFB will render Telcos irrelevant to end users”, and it’s time to have some fun debating that. It’s a breakfast and debate, at the Westpac stadium and on the 30th November. Check it out and sign up by emailling events@ffxbusinessgroup.co.nz – it’s $45. I’ll be on the Affirmative with the superb Vikram Kumar from InternetNZ, …

Three common mistakes made when former print designers design websites

BMW Online Shop, originally uploaded by LanceWiggs. The BMW Online Shop shows three common errors that designers more used to print media can make on websites. Firstly a website is not a fixed piece of paper, and end users expect that a page will scroll down and be full of useful information. We navigate the …

Why we need faster internet – reason #45

Dropbox, originally uploaded by LanceWiggs. Dropbox let’s us sync computers so that the same files are on each of our laptops, desktops and even iPad and iPhone. But with lousy capacity speeds and data caps this otherwise wonderful program is frustratingly useless. This a snapshot of Dropbox’s progress trying to sync 5GB of files between …

Better By Design CEO summit notes – Day 2

Day 2 from the BBD CEO summit. Jeremy Moon  restarts. Reminds that the purpose of design is to guide the user to a certain behaviour. Reintroduces Stefan’s model from yesterday Cause→ culture→ Customer experience:→Sum(Comms, Brand, Channels, People, Physical environments, Service, Product) Where customer could be consumer, trade or team. Peter Senge from MIT (via video …

Better By Design CEO summit notes – Day 1 note 3

Last note of the day Alan M Weber, Co-founder Fast company Change and leadership are the themes of our time. Profound need for organisational change to address fundamental shifts in global realities Sees the world is full of VUCA – Volatility, Uncertainty, Complexity and Ambiguity. (I think he misses a bit here – where is …

Better By Design CEO summit notes – Day 1 note 2

Next up at the BBD summit was a panel giving feedback from the CEO tour of the SF Bay area, lead by Stefan Preston. 25 people got to see all the awesome companies including Google, Facebook, Mozilla and IDEO. (Yes – I am jealous as heck) Stephen Tindall first had a cameo talking about the …

Better By Design CEO summit notes – Day 1

These are very very rough notes from the Better By Design CEO summit, being held as I write these on Wednesday and Thursday 2nd and 3rd of November. Judith Thompson, who has lead the NZTE BBD team for five years kicked things off. Design is important. Apple is a recurring theme, their products have opened …