BMW Online Shop, originally uploaded by LanceWiggs. The BMW Online Shop shows three common errors that designers more used to print media can make on websites. Firstly a website is not a fixed piece of paper, and end users expect that a page will scroll down and be full of useful information. We navigate the …
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YOOBEE Spam, originally uploaded by LanceWiggs. I have no idea what this unsolicited email is saying to me. I think these guys used to sell Apple products, and I think they are talking about training for those products, but I feel that they have jumped too far away from their roots with this effort. The …
Dropbox, originally uploaded by LanceWiggs. Dropbox let’s us sync computers so that the same files are on each of our laptops, desktops and even iPad and iPhone. But with lousy capacity speeds and data caps this otherwise wonderful program is frustratingly useless. This a snapshot of Dropbox’s progress trying to sync 5GB of files between …
Day 2 from the BBD CEO summit. Jeremy Moon restarts. Reminds that the purpose of design is to guide the user to a certain behaviour. Reintroduces Stefan’s model from yesterday Cause→ culture→ Customer experience:→Sum(Comms, Brand, Channels, People, Physical environments, Service, Product) Where customer could be consumer, trade or team. Peter Senge from MIT (via video …
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Last note of the day Alan M Weber, Co-founder Fast company Change and leadership are the themes of our time. Profound need for organisational change to address fundamental shifts in global realities Sees the world is full of VUCA – Volatility, Uncertainty, Complexity and Ambiguity. (I think he misses a bit here – where is …
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Next up at the BBD summit was a panel giving feedback from the CEO tour of the SF Bay area, lead by Stefan Preston. 25 people got to see all the awesome companies including Google, Facebook, Mozilla and IDEO. (Yes – I am jealous as heck) Stephen Tindall first had a cameo talking about the …
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These are very very rough notes from the Better By Design CEO summit, being held as I write these on Wednesday and Thursday 2nd and 3rd of November. Judith Thompson, who has lead the NZTE BBD team for five years kicked things off. Design is important. Apple is a recurring theme, their products have opened …
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That’s Paul Graham from yCombinator’s number one quality he looks for in start up founders. Everything can and will go wrong, but drive and an unwillingness to accept defeat will see great founders through to success. It may not come on the first start-up, but it will eventually come. Flexibility, imagination, naughtiness and friendship are …
NZOG’s CFO apparently not only wants to shift a bunch of money, but he also has an email address in Kazakstan. Who knew. Sadly the chances of a random person on a spammers email list being from New Zealand is much higher than, say, Nigeria. Good day, It took me a lot of time to …
Change your printer and your AC unit. That’s pretty much all a small design firm did in California, along with swapping their SUV for a Prius. They first tried a bunch of other stuff to reduce emissions, and only replaced the printer and air conditioning when they had to. The results were startling: they reduced …
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I was speaking to a colleague today in Australia – he was upset that Telstra increased his data plan to 50 GB without changing the price. His point was that he only uses 4 GB per month, but Telstra gave no option for him to reduce his cost by reducing his cap – the next …
There is a good article and excellent discussion on the jury service issue over on Kiwiblog. The system is broken it seems, with a paltry 15 of those called to service actually showing. There are many that complained that the jury service fee is pathetic, especially for those who run their own businesses and cannot …
I am doing some work after the previous post on tax spend, and here are a few top line results so far. I want to end up with spreadsheet, as Rowan did a couple of years back, where you can enter your income and see the spend. However income tax is only one of several …
This is Telecom’s prepay information screen. I’ve been looking at it a lot over the last two days as both my T Stick and iPad needed recharging. It was a frustrating experience, and the T-Stick just failed again yet the screen gives no useful information: Please – can someone redesign this? Here’s what I’d like …
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This is a great idea – from 3rd Way and via npr. Taxpayers would receive a receipt for their tax detailing where there money was spent. A person earning $34,140 would get something like this (minus the red notes) And yes – it’s amazing that almost 10% of the tax is spent on military, that …
Lance Wiggs 