Book now pay later with Qantas.com.au

About time – we’ve aways been able to do this with travel agents, and now Qantas lets you schedule a flight and then commit later. Unfortunately there is a $25 deposit, which you lose if you do not commit. It is unclear whether you lose this if you move the flight. (So it isn’t perfect …

Xero – 92 cents – what does this mean for burger fuel?

not a great record for Xero shares so far, on very thin trading though. Remember they launched at $1.10, but cost IPO investors $1. If you didn’t get any shares at the IPO, and still believe, then now would be a good time. well for a start BFW has not yet managed to raise their …

MISAustralia.com – lousy launch

Good: launching a new site Stupendously Bad: Using AFR.com technology I don’t know where to sart – such a frustrating experience from a new site.. The articles are displayed in flash. You can’t copy, highlight with a mouse as you read, change the size of the reading window or scroll using the mouse button. In …

10 tips for Telecom’s outsourcing to Manila

I’m actually ok with Telecom outsourcing part of their broadband help-desk support to Manila – as long as they do it right, which, knowing Telecom, they won’t. Here are some implementation tips for them…. Firstly, don’t let the Filipinos pretend that they are sitting in Waikanae or Auckland. That’s insulting to them and insulting to …

Lose your bags with USAir

 From  a WSJ article comparing the various US airlines on various measures: “US Airways mishandled about one bag for every 130 passengers — roughly one on every flight.” Backing up my experiences. My US airline favorites, JetBlue and Southwest, came in first and second. Again.