Way to go – accuse Trade Me of not following good business practise, then be forced to cringingly back down in the face of overwhelming evidence. I’m not sure how this one played out, but is sure is amusing reading the resulting article. (Auctioneers).. Association chief executive John Ward had said Trade Me did not …
Category Archives: NZ Business
Beat the Christmas rush – buy your Nintendo Wii now!
It seems Wii’s are running out of stores in the US as soon as they arrive, as it appears that the Wii is the Christmas item of choice. Actually that makes sense – at US$250 or so the Wii is not too expensive versus the Xbox and PS3. And let’s face it – everyone loves …
Continue reading “Beat the Christmas rush – buy your Nintendo Wii now!”
How to manage your company’s online reputation
Over the months I’ve occasionally said one or two negative things about a few companies. Did I say occasionally? Sorry – I meant constantly. Their range of responses has been interesting, and piqued the interest of Bullet PR‘s Nicholas O’Flaherty, who used the BNZ series of rants, along with Mauricio’s Slingshot posts as examples, in …
Continue reading “How to manage your company’s online reputation”
The mysterious disappearance of Michael Carney
Michael Carney is a marketer that sends out an occasional newsletter to the community. It’s quite good (the last one even quoted my father :-). Michael is a influential guy on the NZ scene – he even wrote an excellent book on Trade Me. I do recommend that you subscribe t0 the newsletter if you …
Continue reading “The mysterious disappearance of Michael Carney”
mintshot is useless (to me)
useless – if you are not in NZ that is: wonder what the site is for? why is advertising material only licensed for NZ??
BNZ saga – the card
So my BNZ security card arrived yesterday. Here it is: Now I know where it is at least. BNZ to their credit did initiate yesterday the next transfer request for my rent. We were going back and forward for so long that the rental payment date arrived, and a helpful CS person (another in the …
Yahoo Finance New Zealand
Not what you’d expect… au.finance.yahoo.com/investing directs you to Yahoo!7’s Australian focused Finance site, but changing that “au” to an “nz” yields a different result: nz.finance.yahoo.com/investing Not so useful, unless you live or invest in Brasil
10 Questions to Xero’s Rod Drury
Rod kindly offered to answer some questions about Xero during this earnings release phase, so here they are. My questions are in Bold, Rod’s answers in Italics. Rod notes that we are trying to be as open as possible so I’ll try to give you as much info as I can and explain where we …
Xero results – first look
First look at Xero results Revenue 1: Xero made $24k from 204 paying customers and 404 users. That’s $117 per customer and $59 per user, but the report states $54 per customer. Perhaps the $54 is the average monthly per customer revenue. Cashflow 2: Xero received $16k in cashflow from customers (“receipts from customers” – …
BNZ: Owning customers on and offline
During my sagas with BNZ I’ve been struck at how unfailingly polite and efficient the BNZ Customer Service Representitives (CSR’s) have been. They may be dealing with obsolescence on their screens, but at least they are nice with it. They. That’s an issue, and an issue that commenter Keith Tan pointed out also happens with …
BNZ – it gets worse for all of us
My own personal BNZ Sucks saga continues, but there is worse news, via a response to my internal emails: From April 2008, all Internet Banking customers will be required to use NetGuard when logging into Internet Banking. I applied for my damnable Netguard card on the 21st of October (which I blogged about in passing), …
Stuff eases past NZHerald
Stuff finally has more domestic browsers than NZHerald – it’s been a long chase, and kudos to the editorial and development teams at Fairfax for the result. Both sites are winners here however – the number of people reading their news online has steadily risen over the years, and the competition has made for better …
Scoopit – death throes or growing pains
Scoopit seems to have stalled a little while back, and is now taken over by a combination of spammers and people that are bearish about housing markets. It needs some more moderation love, which is hard to justify on what is most likely low traffic numbers. What to do? The readers are worried…
A response from BNZ
The BNZ please just pay my rent saga continues Now they are asking me to sign up for the stupid security card (which I had done 2 dats prior) and to send a confirmation fax to get this particular payment through. Nope. International faxes are just too hard these days. I don’t even plug my landline …
BNZ doesn’t get it. Time to change banks
I’m renting a place here in Fremantle for 3-4 months, and my first rental payment is due. I dutifully (ok a few days late as we had not sorted out dates) send a Telegraphic Transfer request via BNZ’s internet banking email system. This is something I do quite a lot, with the last one being …
Lance Wiggs 