Cadbury is already in trouble with New Zealand consumers – so the last thing I expected to see was something else to make me annoyed. First my mouse turned into a paint brush… ..and then the entire page was covered. Stuff – are you are letting the cash get in the way of the service …
Author Archives: Lance Wiggs
Tuesday Three: 3 ways to improve your business
Count them and cost them Make sure every computer is being used. Nobody gets two and none sit idle. This seemingly easy task is made much harder that it should be by many organisations. I’m very much in favour of spare computers, but they should be centrally located, under the control of the help desk/IT …
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NBR continues their descent into madness
Here’s NBR homepage, above the fold, this morning. I’ve helpfully crossed out in red the articles that are subscriber only, and in black the one article that has a bad link (which I suspect would be subscriber only anyway). Note that the articles in the Most Popular section on the right are all also in …
The lost art of saying hello
Answering the phone was always a ritual when I was growing up, and indeed it was also a ritual at work and beyond. You had to be polite and clearly identify who you were and who you represented. “Hello it’s Lance Wiggs speaking” was the norm at home, and “Hello, BigCompany, Joe Smith speaking, can …
Apple’s N90, and a suicide
Apple 4th generation is called the N90 iPhone, and the disappearance of one has caused a newish employee to jump to his death. Strangely enough I discovered this after seeing traffic stats for an old post go through the roof. So as a favour to those folks coming here after that search, here are some …
10 digital media lessons for book publishers to learn
So Barnes and Noble is joining Amazon in offering an ebook reader and downloadable ebooks. This article from NZHerald has several indicators that they will fail if they keep on their same path. The e-books sold at BN.com will not be compatible with the Kindle or the Sony Reader…. ….the market is developing in such …
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Let him speak your honour
You wake up – hearing a crash as the front door to your house is battered down. Shouts and bangs startle you out of bed as police fan out and run through your house. You leap out of bed, only to be forced to the ground by the policeman entering your room. You stay still …
Weatherston Guilty of murder – before jury returns
Complete with quotes from the family – here is, via Google, premature article from The Press on Weatherston’s guilty murder verdict. (Hat Tip to @rachel_a) Accidents do happen in the editorial room (I’ve done it myself) and as these things go it’s not a bad one. It was published at 11:45, which was, it seems, …
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Tuesday Three: 3 ways to improve your business
Are you brave enough to kill the dinosaur? Kill SAP, PeopleSoft, Oracle or whatever big system you use. Let’s face it you aren’t actually saving money by using it, everyone hates it and it costs a fortune to own in fees, upgrades and training. Get each department to run their own books – using Xero, …
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The NBR is in trouble – what should they do?
I’ve been really impressed with the NBR in recent times – their website was going from strength to strength, and their writing was increasingly excellent. I even praised writer Chis Keall, who writes for (but I understand is not employed by Chris tells me he is, in fact, employed by NBR – my apologies) the …
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When bureaucracy goes wild
The USA’s tax code is wildly complicated, and that means that the sheer act of understanding exactly how much you owe for your business and personal tax takes a lot of work. It’s administered by the Inland Revenue Service – who do their best to help with compliance, but have a reputation for being inefficient. …
Making sure you make money from your business
These are notes from a whiteboard session that I led at BarCamp on Saturday. There were plenty of people in the room for the end of day session, and we had an excellent discussion. We were trying to answer the question of how to make sure to make money from your business, and so we …
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Plenty of opportunity with Telecom’s XT bills
With iPhone pricing comparisons all the rage right now, I decided to have a first look at my Telecom XT Bill. I knew this would be entertaining, but despite everything below there is a minor victory, in that I have actually managed to do view the bill online. This is big win versus Telstra and …
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How not to add twitter followers
There are plenty of ways not to add Twitter followers. Here is one: Here is what she should have done, and still can do: 1: Used her real name. We like talking to people not bots or spammers – and I’d like to refer to you by name not “she” 2: Started a blog – …
iPhone prices – a failed experiment
NZ iPhone plan comparison It’s sad – but this great idea – a collaborative iPhone pricing spreadsheet for New Zealand – has completely failed. It’s a mess, there are people deleting things and Telco or device religion rather than science seems to be driving behaviour. I don’t care how much Vodafone’s rates are – their …
Lance Wiggs 